Shipping policy

Shipping Policy

Thank you for shopping at SekoStance. We are committed to delivering your Mice, Headphones, and Controllers in a timely and secure manner. Please read our shipping policy carefully before placing an order.

Shipping Method

We offer a single, reliable shipping option: Standard Shipping. This method is available for all products and all delivery addresses we serve.

Shipping Costs

Shipping fees are calculated based on the total weight of your order and the destination. There are no free shipping thresholds. The exact shipping cost will be displayed at checkout before you complete your purchase.

Processing Time

Orders are processed within 1–2 business days (excluding weekends and public holidays) after payment confirmation. During high-demand periods, processing may take slightly longer. You will receive a confirmation email with tracking information once your order ships.

Delivery Time

Standard Shipping delivery times vary by location:

  • Domestic (within the same country): 5–10 business days
  • International: 10–20 business days

Please note that delivery times are estimates and may be affected by customs clearance or local postal service delays.

Order Tracking

Once your order is shipped, you will receive a tracking number via email. You can use this number to monitor your package’s journey. If you do not receive tracking information within 3 business days of placing your order, please contact us at [email protected].

Shipping Restrictions

We currently ship to most countries and regions. However, some remote areas or locations with specific customs regulations may not be eligible for delivery. If we are unable to ship to your address, we will notify you promptly and issue a full refund.

Lost or Damaged Packages

SekoStance is not responsible for lost or damaged packages once they are handed over to the carrier. If your package arrives damaged, please contact the shipping carrier directly to file a claim. For lost packages, please reach out to us at [email protected] and we will assist you in locating the shipment or processing a resolution.

Contact Us

If you have any questions about our shipping policy, please email us at [email protected]. We are here to help.