Privacy policy

Privacy Policy

At SekoStance, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our online store and purchase products such as Mice, Headphones, and Controllers.

1. Information We Collect

We collect only the information necessary to process your orders and improve your shopping experience. This includes:

  • Personal Identification Information: Name, shipping address, billing address, and email address ([email protected]).
  • Payment Information: Credit card details or other payment method data, processed securely through third-party payment gateways. We do not store full payment card numbers.
  • Order Details: Products purchased (Mice, Headphones, Controllers), quantities, and transaction history.
  • Technical Data: IP address, browser type, device information, and cookies (as described in our Cookie Policy).

2. How We Use Your Information

Your data is used solely for the following purposes:

  • Processing and fulfilling your orders, including shipping and delivery.
  • Communicating with you about your order status, returns, or customer service inquiries via [email protected].
  • Improving our website, product offerings, and user experience.
  • Complying with legal obligations, such as tax and accounting requirements.

We do not use your data for marketing purposes without your explicit consent, and we never sell your personal information to third parties.

3. Data Storage and Security

We implement industry-standard security measures to protect your data, including:

  • Encryption of sensitive data during transmission (SSL/TLS).
  • Secure servers with restricted access.
  • Regular security audits and updates.

Your personal information is stored only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. After that, it is securely deleted or anonymized.

4. Data Sharing and Third Parties

We may share your information with trusted third parties only when necessary for order processing and delivery, such as:

  • Payment processors (e.g., Stripe, PayPal) for transaction handling.
  • Shipping carriers (e.g., FedEx, UPS) for delivery services.
  • Legal authorities, if required by law or to protect our rights.

These third parties are contractually obligated to protect your data and use it only for the specified purposes.

5. Your Rights

Under applicable international privacy laws (including GDPR and CCPA), you have the following rights:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data, subject to legal obligations.
  • Objection: Object to the processing of your data for certain purposes.
  • Data Portability: Request transfer of your data to another service provider.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within the timeframe required by law.

6. Cookies and Tracking

Our website uses cookies to enhance your browsing experience, analyze site traffic, and remember your preferences. You can manage cookie settings through your browser. For more details, please see our Cookie Policy.

7. International Transfers

If you are located outside the country where our servers are based, your data may be transferred to and processed in other jurisdictions. We ensure that such transfers comply with applicable data protection laws and that adequate safeguards are in place.

8. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child has provided us with data, we will take steps to delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review it periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us at:

Email: [email protected]

We are committed to addressing your inquiries promptly and transparently.